Customer satisfaction is our number one concern. Below are some of the letters we have received from our customers reviewing our work and service.
A Big “10”!!
I would give Lester’s Plumbing Service, Inc. from 1-10 a big “10”!!
Vivian and Brandon were extra nice to work with. Very dependable and efficient work performed. Have used your company for years and would most definitely keep calling you!!!!
Thanks to Brandon and yourself for the part info and the opportunity to save myself $200. All my Facebook friends know about LESTER’S PLUMBING! Thanks again –
My customers were sooo happy with their service the other day. Brandon did an excellent job!
We had excellent service with Brandon! He was very polite to take off his shoes, to keep the carpet clean and to answer my endless questions. Thanks for excellent service! I will call you again when needed.
Leak Fixed Promptly
Thanks for coming out so promptly to fix our leak. It is holding up well. We will use you in the future as needed.
Bob and Nancy R.
So far so good! Thank you for the professional service that you rendered.
I am very happy with the work Lester did for me. Everything is working wonderfully. Thanks!
As always, I appreciate the prompt response and professionalism. Happy New Year to all of you!
Done in a Timely Manner
I was very pleased with the service and the timely manner in which it was done. I will surely use your company in the future.
Answered All The Questions
The techs arrived approximately 9.45 a.m. While here, they performed two repair/replacements at my barn and well pump. I am very pleased and impressed with their attitude and work ethic. They were extremely courteous and answered all of my questions and explained to me exactly how to operate the replaced faucets, turning on and off, and took time to explain how the materials work. They pulled out at exactly 11.00 a.m. Very pleased!
We have used Lester’s Plumbing for 20 years and have always been happy with the job done. They are timely, professional and particularly neat in their cleanup. I highly recommend them.
Impressed and Grateful!
Letter of Appreciation: We want to thank Brandon for doing a great job. Not only was the work done to our satisfaction, but was done in a very professional and complete manner. We really appreciate his work ethic and were impressed! We would recommend him to anyone and plan to have him back. Gratefully yours –
Excellent, prompt, and courteous service. I would highly recommend Lester’s to everyone!
Short Notice Help
Y’all did great! Thanks for coming out on short notice and helping us out.
Friendly and Professional Folks!
Lester’s Plumbing was great. We had an emergency, and they got to us quickly and helped us through it. Their folks are friendly and professional, and what we feared would be a costly repair turned out, thankfully, to be something minor that they handled easily and cheaply. We’ve used them in the past and will definitely use them again in the future, and we recommend them to our friends.
Craig J. and Shawn L.
We were very happy with the work done, and the promptness of a response. Our toilet had been removed to install new flooring, and I needed someone to replace it, without waiting a week! Brandon came out the next day and installed it. I would not hesitate to recommend Lester’s Plumbing!
Thanks for the thanks. And about thanks, I do want to express my thanks to your techs and all their “happy” gang for the rapid and fine work under miserably hot conditions.
Lord, Have Mercy!
Thanks for your wonderful service. You were fast and did a great job! Kýrie eléison –
Word of Mouth
Note that I originally found you by searching Google Maps for a local plumber. Honestly, I believe I originally hired you due to you being able to come out the soonest. And our business together has grown from there with you replacing my hot water heater last year. I recently referred you to a couple people at my dentist’s office, Adam & Cheek, so I’d expect that to grow some word-of-mouth as they see a ton of people in the North Raleigh/Wake Forest area. Hopefully it doesn’t make you too busy to accommodate my last-minute jobs in the future. ?
No Cold Shower!
On time. Knew what was wrong. Had the part on the truck. Had the tool to install the part on the truck. Last guest didn’t complain about the cold shower in the guest bathroom. What more could you want?
Until Next Time
We were very happy with the work that was done on our kitchen sink plumbing. I will give you a call to set up our next appointment. Thanks –
Overall outstanding service. Great price for service completed. Polite and courteous and got the job done!! This is the 2nd time I have had to use their services and will continue to use again.
I am very pleased with the new water heater. I am also impressed with the fast response time. We have lived in the Sweetbriar neighborhood 15 years and have had Lester come out on a couple of instances. I will not use anyone else for plumbing needs. I always recommend his services to my neighbors.
Service that Goes the Extra Mile
I called Lester’s Plumbing when we had a front yard leak, had water switched off, and fearing the worst. Lester sent someone round within an hour, the guys had interrupted their busy schedule to call knowing we were without water. Within a hour the leak was fixed and the water back on. A am very pleased with the service and for going the extra mile. In this day and age it is so refreshing just knowing such a service still exists. I will be recommending Lester’s Plumbing to everyone I know.
Attentive and Prompt
I am exceptionally happy with Lester’s Plumbing. You all were very attentive to me from scheduling to completion and now after! My compliments to Brandon, who even started work a day ahead of schedule, due to other cancellations. He was easy, politer and very professional. My replacement pedestal sink looks better than the one originally installed with the house! Thank You!
Gas Line Installation
We were looking for a local plumber and saw that Lester had a number of great reviews…They came later that day to do the estimate and were here a few days later to install a new gas line. The work was done very professionally and with no issues. Lester also recommended a couple of additional items we might want to look into…We are planning to have them back as soon as they have some time.
Lester and his son came out to rescue our water heater problems on the same day we called. He’s was great, polite, professional and reasonably priced. You don’t often find people who love what they do, and do a great job! I’d recommend his services, five stars!
This is the 3rd time we’ve used this company for plumbing work and we are extremely pleased, yet again. Lester’s son came to the house to perform the work and he was extremely professional and courteous. He pretty quickly diagnosed our problem as being an incorrectly installed (and now malformed) part. He picked up a new part and installed it properly and now the leak is no more.
Father & Son Team!
I called on a Sunday evening and Lester and his son Brandon showed up on time, early actually, first thing Monday morning. (Lester offered to come out on Sunday night but I told him it was not necessary.) They both were very professional and courteous and with 25+ years of experience I would highly recommend this father & son team!!!!
Money Well Spent
The kitchen faucet was leaky and had problems in general starting/stopping. It wasn’t beyond use, but it was obviously just worn from lots of use over the years. The team of two came in and fixed the problem. They ultimately had to replace a part within the faucet that required they take it apart and put it back together. While I had them onsite, I also had them fix a couple of running toilets and replace a flapper tank ball that was presenting a problem. It went great. They were on time, stayed from morning till early afternoon and accomplished everything they were asked to do. It was money well spent. Now, months later, everything still works just fine.
I had a leak in my faucet outside and was uncomfortable with wasting water as it is so precious. I was in a hurry to have it repaired. I called Lester in the morning & he was here within 2 hours. I felt confident and satisfied with the service that he did. I was impressed with his professionalism in handling my concerns and have already made plans to use him again. It was important to him that I was pleased with his work.
Lester was punctual, professional and very pleasant to work with. I appreciated the opinion he offered to an odor that I have not been able to resolve in the shower.
Thanks for a wonderful job! If you need a reference, I’d be glad to give you one! The faucet is working and looks awesome!
Sure to Call Again
Thanks for the great service! We’ll be sure to call again & share your name.
Thanks for responding so promptly! I really appreciated your help.
Thanks for all your help recently with getting our kitchen plumbing back in line. I guess it turned out to be more work than we thought and we really appreciate all your service.
Steve & Dottie S.
Plumbers with Integrity
We wanted to make sure you knew how much we appreciated your help with the well problem. Thank you both for your good work & integrity
Bob P. & Linda S.
Fast & Friendly Service
Lester’s Plumbing Service was fast and easy to work with. Professional and friendly and my family will use them again for our plumbing needs!
Tough jobs not a problem
I was very satisfied with the work and the price was what I had expected. The leak was not very big, but it was in a very difficult place and probably not an easy fix. I understand that your guy spent 2 hours on his back under my kitchen sink to repair the damage. Not my idea of a fun time! I think you guys do great work and thank you for taking care of things so fast. I would definitely recommend you.
Special people like you make the whole world happier!
Thank you so much for helping me with my plumbing needs! Your standards of business and professionalism are examples for the rest of the world to follow. I have always believed that “word of mouth” is the best form of advertising. I have told a dozen people of your kindness in assisting me with no charge. This world is a better place because you’re in it! God bless you and your work.
Thank you for such great service. I will gladly recommend you to all my friends and neighbors.
Jeannie & Peter N.
They had a plumber out here within an hour of my calling, took the time to call and tell me when he was on the way and the job was done quickly and professionally. Clean up and touch up from the equipment used was done. Would highly recommend the services.
Based upon a few HOA past emails, we contacted Lester’s Plumbing when we needed help. Their response was prompt. They had the tools, the parts and the expertise to perform the task at hand. They were polite, considerate and did a good clean up when finished. Needless to say, we were pleased.
Art & Mary F.
Thank you for your quick response to my water heater issue. You were the only response after 4 messages to 4 different plumbers. The problem was fixed quickly and I appreciated your complimentary check on the rest of the plumbing in my house since I have the house on the market! Great touch to the service you already provided. I can’t say enough good things about your business.
My water heater stopped working over the Easter holiday weekend. I called and left a message with Lester as well as 4 other plumbing companies in the Raleigh area. (One of those other 4 companies stated on their website they have 24/7 coverage.) Lester was the only one that called me back and he was at my home within 20 minutes. The issue was quickly found and he also diagnosed another problem I had and we discussed the options and cost of the repair. I never felt pressured or pushed into deciding what to do. He answered my questions allowing me to weigh the options while the major repair was made. His quick complimentary inspection of the plumbing in my home gave me security considering I have my house on the market. I can now sell my home knowing that there are no further potential plumbing issues. Professional, respectful people that you can trust!
Honest & Professional
Today, we called Lester’s Plumbing to fix a water heater in a rental property we have. He came over quickly and fixed the problem at a great price! He was honest and professional and we will definitely use him again in the future.
Tony & Emily F.
Quality Work & Service
I did some work For Lester last week. You can tell a lot about a man by his concern for his own company…. I will be using him for my next plumbing need. As a small business owner and in a service industry like him, I found Lester to be as focused on service and value with quality of results as I am.
Best Plumber Experience Ever
Lester was at my house within 4 hours of my phone call…and I didn’t even have an emergency! Absolutely professional, incredibly helpful and very fair pricing, even going so far as to offer suggestions and provide materials for my completing some of the work myself to save money. I will never use another plumber!
Thanks for the great job!
We discovered a leak in our shower that could have been disastrous to our downstairs. We needed help and fast. We called Lester’s Plumbing and they fixed the problem in a hurry. Lester and his son were first rate plumbers, solving the problem quickly and professionally. We had no dry wall to cut and no other issues. While they were at the house I mentioned a problem with the faucet at our well pump. Lester took a look and identified several options for the repair. We chose the solution that fit our plans and budget. A month later the kitchen faucet springs a leak. I headed straight to the phone and called Lester. Lester and Brandon had the plumbing problem solved in less than an hour. Lester’s Plumbing is reliable, knowledgeable, easy to communicate with and fair about their prices. We highly recommend Lester’s Plumbing. Three plumbing repairs, three excellent results!
As an owner of investment properties, I have dealt with many contractors. Lester and Brandon have been so great to work with, several times in the past 2 years. In each instance they could have diagnosed a much more serious problem but they took the conservative approach first, to see if the problem was corrected before doing more extensive/expensive measures. Customers appreciate this! Really appreciate the way they return calls timely.
We had an object get flushed down our toilet, clogging it up. The first business we called, a national name, did not service our zip code even though they had a branch less than 5 miles from the home. The second could not get anyone out until the next day. You really cannot go without a toilet that long. I tried the next one, which was Lester’s. They had a plumber out here within the same afternoon, took the time to call and let me know when he was on the way as well. When he arrived he went right to work, took care of the problem right away, made sure his work had solved the problem, cleaned up and even took the time to buff out the scratches the auger will always leave on a bowl. The price was the estimate I had been quoted and if, God forbid, we have any more plumbing issues, Lester’s will be the first and only place we call.
Called Lester’s on a Thursday afternoon & had everything taken care of the next day. Brandon was very professional, well spoken, knowledgeable & well groomed. Our leaky bathtub faucet is all fixed & our cat will be so mad! The price was very good so I asked him to give me a price on replacing an old outdoor spigot. Once again the price was right & he was able to crawl to the smallest space under our house & get it replaced that afternoon. I’m very pleased.
Lester’s Plumbing is great!
Our experience With Lester’s plumbing was a good one. They came out the same day we called. The technician was well dressed, very nice and worked quickly yet efficient. The cost was very reasonable too. We will recommend them to our friends.